Refund policy

Last Updated: June 2026

At ADK Spot Optics, we want you to be confident in your purchase. If you’re not completely satisfied, we’re here to help.

Returns

Returns may be requested within 30 days of delivery.

To qualify for a return, items must:

  • Be unused and in original condition
  • Include all original packaging and accessories
  • Show no signs of damage caused by misuse, accidents, or normal wear

Non-Returnable Items

The following items are not eligible for return:

  • Gift cards
  • Final sale items
  • Customized or prescription products
  • Products damaged through misuse or neglect

Pre-Orders

Pre-orders may be canceled before shipment.

Once a pre-order has shipped, it is subject to the same return policy as any other product.

Estimated shipping dates for pre-orders are subject to change due to manufacturing and logistics factors.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

If your item arrives damaged or defective, please contact us within 7 days of delivery.

If approved, we will replace the item at no additional cost.

Damaged or Incorrect Orders

Please inspect your order upon arrival.

If you receive:

  • A damaged item
  • A defective item
  • The wrong product

Contact us as soon as possible so we can make it right.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The product arrived damaged
  • The incorrect item was shipped
  • The product has a verified manufacturing defect

Contact

For return requests or questions, please contact:

ADK Spot Optics
Malta, New York, USA
support@adkspotoptics.com